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Editorial Team
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Editorial Team
Asked: June 18, 20262026-06-18T08:11:47+00:00 2026-06-18T08:11:47+00:00

I am setting up a megento shop but while testing I get the following

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I am setting up a megento shop but while testing I get the following error when paying by card using ebizmarts Sage Pay module:

Payment has failed, please reload checkout page and try again. Your card has not been charged.

Does anyone know the solution to this problem?

Regards,
Daniel

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  1. Editorial Team
    Editorial Team
    2026-06-18T08:11:48+00:00Added an answer on June 18, 2026 at 8:11 am

    There is a support forum for the free plugin here http://ebizmarts.com/forums and if you are using the PRO module, you can just use the contact form here http://ebizmarts.com/contact-us

    Also, the problem you mention is described on the Wiki here http://wiki.ebizmarts.com/sage-pay-common-problems

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