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Home/ Questions/Q 8727885
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Editorial Team
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Editorial Team
Asked: June 13, 20262026-06-13T08:31:27+00:00 2026-06-13T08:31:27+00:00

I am stuck on a blank white screen while loading Trigger.io iOS with Sencha

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I am stuck on a blank white screen while loading Trigger.io iOS with Sencha 2.

It works fine on Android, but on iOS, it just shows a blank white screen.

Here’s the debug output:

[INFO] 943E7E1BD31/Library/Application%20Support/Forge/assets-AA20D894-4614-43FB-BE67-D78F05175E9B/src/index.html
[DEBUG] Returning to javascript: {
[DEBUG]     event = \"internal.connectionStateChange\";
[DEBUG]     params =     {
[DEBUG]         connected = 1;
[DEBUG]         wifi = 1;
[DEBUG]     };
[DEBUG] }
[DEBUG] Native call: {
[DEBUG]     callid = \"C812FD5E-EFAE-4BCD-A3EE-CFB2574F70EA\";
[DEBUG]     method = \"internal.hideLaunchImage\";
[DEBUG]     params =     {
[DEBUG]     };
[DEBUG] }
[DEBUG] Returning to 
[DEBUG] script: {
[DEBUG]     callid = \"C812FD5E-EFAE-4BCD-A3EE-CFB2574F70EA\";
[DEBUG]     content = \"<null>\";
[DEBUG]     status = success;
[DEBUG] }

After hiding launch image, it’s calling content = \"<null>\"; ?

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-13T08:31:27+00:00Added an answer on June 13, 2026 at 8:31 am

    It turns out Sencha 2 has a bug, it was throwing an error like this:

    Error: [ERROR][Ext.viewport.Ios#undefined] Timeout waiting for window.innerHeight to change
    

    I did some research, and it seems to be a bug relating to Safari vs. UI Web View.

    To solve this problem, add this under Ext.application({

    viewport: { autoMaximize: false },
    

    Cheers

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