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Home/ Questions/Q 6208201
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Editorial Team
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Editorial Team
Asked: May 24, 20262026-05-24T05:46:05+00:00 2026-05-24T05:46:05+00:00

I am successfully running my Ruby on Rails 3.0.9 application in production mode on

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I am successfully running my Ruby on Rails 3.0.9 application in production mode on a Linode VPS. The only problem that I have is related to the Paperclip gem: it works in development mode on my local machine (this has Mac Os, Snow Leopard) but it doesn’t work on the remote machine in production mode (this has Ubuntu 10.04 LTS).

I made some research on the net and I tried to solve that problem following this solution:

On your production server, try running:

which identify

…

If it returns something like “/usr/bin/identify”, then you’ll want to
set the Paperclip options in your production.rb environment file to:

Paperclip.options[:command_path] = “/usr/bin”

Since I get the /usr/bin/identify, in my environment files I have the following scenario:

# `config/environments/development.rb`
Paperclip.options[:command_path] = "/usr/local/bin"

# `config/environments/production.rb`
Paperclip.options[:command_path] = "/usr/bin"

Anyway in production mode Paperclip doesn’t work. In development it works.

How can I solve the problem?


Following are some output:

>> $ <project_name> bundle show paperclip
=> /usr/local/lib/ruby/gems/1.9.1/gems/paperclip-2.3.16
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  1. Editorial Team
    Editorial Team
    2026-05-24T05:46:06+00:00Added an answer on May 24, 2026 at 5:46 am

    Have you determined if ImageMagick is installed with which convert? That requirement is discussed here.

    Note: the question was edited after this answer was posted. I cannot delete this answer as it has been accepted.

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