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Home/ Questions/Q 7633567
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Editorial Team
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Editorial Team
Asked: May 31, 20262026-05-31T06:55:18+00:00 2026-05-31T06:55:18+00:00

I am trying to complete the upgrade tutorial for Kayako SupportSuite (a ticket/knowledge based

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I am trying to complete the upgrade tutorial for Kayako SupportSuite (a ticket/knowledge based system)

It states the following:-
Execute the script by running php /cli/moveattachments.php.

Can anyone explain how I run this command from the command line? (I’ve never had to do it before)
Thanks in advance

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  1. Editorial Team
    Editorial Team
    2026-05-31T06:55:19+00:00Added an answer on May 31, 2026 at 6:55 am

    Type:

    php /cli/moveattachments.php
    

    (adjusting the path to match wherever you put the file)

    Then press the return key.

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