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Home/ Questions/Q 7158435
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Editorial Team
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Editorial Team
Asked: May 28, 20262026-05-28T13:03:55+00:00 2026-05-28T13:03:55+00:00

I am trying to deploy a simple rails application to an heroku account, I

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I am trying to deploy a simple rails application to an heroku account, I was able to login and push, only it seems to hang when I try to
heroku run rake db:migrate

or to

heroku run console

I get the message

Running console attached to terminal... 

and then nothing happens… it just hangs. I read that it could be I have some blocked ports (like, port 5000) but it seems quite strange to me, I never had such problems before…

I am on Ubuntu, how can I check if that’s the case? or how could I fix the issue? Anybody got any hint? I already tried to heroku update, same issue…

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  1. Editorial Team
    Editorial Team
    2026-05-28T13:03:56+00:00Added an answer on May 28, 2026 at 1:03 pm

    Its the port problem i also face the same issue a while ago and their support guys told me top make open the port.

    Here is their reply

    This problem is typically caused by a connectivity or firewall issue. You can test your connection to our heroku run and heroku console servers by running the following commands:

    telnet rendezvous.heroku.com 5000
    telnet s1.runtime.heroku.com 5000
    

    Some users have success after whitelisting these hostname+port combinations in their firewall. We recommend contacting your IT department to move forward with this issue.

    If you are successfully able to connect, press Ctrl+] (right bracket) and then type quit to exit the telnet session.

    An application which takes a long time to boot can also exasperate connectivity issues. If the server does not respond quickly enough, your local connection will timeout before the app can boot.

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