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Editorial Team
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Asked: 2026-05-25T16:31:49+00:00

I am trying to find a solution that can handle messaging via email. When

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I am trying to find a solution that can handle messaging via email.
When a user creates a message in my application, an email is sent using subject #4857474.
Then, the email recipient can reply, without changing the subject, and my application would know what message it used, based on the #id in the subject.

Now, I do not want to implement such service because its rather complex. What I am looking for is a service that provides this, and just calls my web services for a request when a new message has arrived.

Is there such thing? Thanks!

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1 Answer

  1. Editorial Team

    In the smtp standard there are two header fields that can be used for this: message-id and in-reply-to.

    Assign a unique message id when you send the mail, then inspect the in-reply-to field in messages you receive. Since the field is hidden from user input, there is no risk that the user messes with it.

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