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Home/ Questions/Q 5849729
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Editorial Team
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Editorial Team
Asked: May 22, 20262026-05-22T13:02:29+00:00 2026-05-22T13:02:29+00:00

I am trying to implement a forgotten password solution in rails. I have a

  • 0

I am trying to implement a forgotten password solution in rails. I have a form for the user to enter the email address for their registered account, and I intend to have a mailer email them a unique URL that will link them to a password reset page.

My config/routes.rb file has the following routes:

resources :users do
  collection do
    get :lost_password   #the account-email submisison form url
    get :reset_password  #a url for the function that sends the response email
  end
end

When I run rake routes from the console, I get the paths I want:

lost_password_users  GET  /users/lost_password(.:format)  {:action=>"lost_password", :controller=>"users"}
reset_password_users GET  /users/reset_password(.:format) {:action=>"reset_password", :controller=>"users"}
users                GET  /users(.:format)                {:action=>"index", :controller=>"users"}
                     POST /users(.:format)                {:action=>"create", :controller=>"users"}

BUT! When the user hits the submit button on the form outlined in the code below:

<h3>Reset Password</h3>
<%= form_for(:user, :url => reset_password_users_path) do |f| %>
  <p>Enter the email address you used to register for this site.</p></br>
  <div class="field">
    <%= f.label :email %>  </br>
    <%= f.text_field :email %> 
  </div>
  <div class="actions">
  <%= f.submit "Send Email" %>
  </div> 
<% end %>

I get a

No route matches
“/users/reset_password”

error through the ActionController.

I do, in fact, have views and controller functions defined for both the lost_password_users_path and the reset_password_users_path, so I’m puzzled as to why I would run into this routing error.

I have two questions:

  1. Why would the ActionController raise this error, when I clearly have the path, methods, and views defined?
  2. Has anyone else implemented a password reset in RoR, and can you lend any insight as to whether or not this approach is good practice?

Thanks in advance!

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-22T13:02:30+00:00Added an answer on May 22, 2026 at 1:02 pm

    Try changing get :reset_password to post :reset_password in routes.rb

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