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Editorial Team
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Asked: 2026-05-26T11:37:08+00:00

I am trying to implement a rad editor. In it there is an Image

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I am trying to implement a rad editor. In it there is an Image Manager and inside the image manager is an Image Editor. So far its fine(the image is being shown perfectly).

As in every story there is a villain here it is.

Now the problem arises when i click on any of the tool buttons in the image editor window. The popup screen but there is nothing inside it. Like when i click on the Crop button the popup heading is just Tool Dialog and there is no content in it. A preview can be seen here.

This issue is arising only when i use it in a RadEditor. When i am using an Image Manager alone then there is no issue. I am kind of stuck here..

Thanks

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1 Answer

  1. Editorial Team

    This a follow-up, because there is addition information on the issue. The problem is discussed in the following help article: http://www.telerik.com/help/aspnet-ajax/radcompression.html

    Known issues
    Problem

    When RadCompression is enabled and you are using .NET 4.0, event handlers might not be raised in a default document in IIS 7 or IIS 7.5 Integrated Mode.

    Solution

    This problem is caused by a breaking change in .NET 4.0 described here. To workaround it one can set preCondition=”managedHandler” for the RadCompression module. You may also need to remove the runAllManagedModulesForAllRequests setting from your web.config if you have it (or set it to false).

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