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Editorial Team
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Asked: 2026-06-15T01:15:57+00:00

I am trying to implement chained adaptive payment with the Paypal SOAP API. In

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I am trying to implement chained adaptive payment with the Paypal SOAP API.
In my sandbox it works fine. Now I moved the code to the live API.
When I make a payment with a primary receiver it return this error:

user is not allowed to perform this action

I have the application id and approval for my account. How can I solve this error?

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1 Answer

  1. Editorial Team

    We are having this issue too, currently our app is only conditionally approved. The top answer to this question on x.com seems to suggest that some operations using the adaptive payments API, including chained payments (which we are having the issue with) won’t work while the app is conditionally approved.

    Quote from there for your convenience 🙂

    we were getting this error when “conditionally approved”
    here is the answer from support

    Thank you for contacting Merchant Services.

    A transaction in “Conditionally Approved” status means that you will be able to process basic and parallel payments.

    Please note that it may take several days for our app review team to completely approve your application so that you can process chained payments.

    They should be in contact with you directly through x.com if they need more information before approving it.

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