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Home/ Questions/Q 3437086
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Editorial Team
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Editorial Team
Asked: May 18, 20262026-05-18T08:01:19+00:00 2026-05-18T08:01:19+00:00

I am trying to install my program via ClickOnce on a clients PC –

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I am trying to install my program via ClickOnce on a clients PC – it has Win XP with .Net 2.0 runtime. It comes up with a problem during installation – saying that something went wrong during installation see below:

alt text

I looked at the event viewer and I saw the following:

Crypt32 Error, Event ID 11
Description: Failed extract of third-party root list from auto update cab at: http://www.download.windowsupdate.com/msdownloadupdate/v3/static/trustdr/en/authrootstl.cab with error: The data is invalid.

I’m not sure what’s going on here but I’m guessing it’s something to do with the digitally signed key in FC.MrsCore that “encountered a problem” and something to with certificates no doubt. In any case can anyone shed any light on what is going on here and how I can sort it.

I have installed this program on other PC’s fine it’s just this one PC that seems to be causing me some problems.

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  1. Editorial Team
    Editorial Team
    2026-05-18T08:01:20+00:00Added an answer on May 18, 2026 at 8:01 am

    In this case the problem was fixed by upgrading a service pack to a 3rd party piece of software that was out of sync with my dev envionment. The error I have outlined was a bit of red herring or at the very least was ambiguous and led me down a few dead ends.

    Anyway it’s all sorted now – just make sure your software is at the same version between your dev and live envionments.

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