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Home/ Questions/Q 7420539
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Editorial Team
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Editorial Team
Asked: May 29, 20262026-05-29T08:15:25+00:00 2026-05-29T08:15:25+00:00

I am trying to post a request to a REST service (HP ALM 11

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I am trying to post a request to a REST service (HP ALM 11 REST API fwiw) using rest-client and keep getting the Unauthorized response. Could be I am not following the docs right but also I am not sure I am doing the headers properly. So far my googling for RestClient has been fruitless. Any help would be appreciated:

Code:

@alm_url       = "http://alm_url/qcbin/"
@user_name     = "username"
@user_password = "password"

authentication_url = @alm_url + "rest/is-authenticate"
resource = RestClient::Resource.new authentication_url
resource.head :Authorization => Base64.encode64(@user_name) + ":" + Base64.encode64(@user_password)
response = resource.get


#response = RestClient.get authentication_url, :authorization => @username, @user_password
Rails.logger.debug response.inspect

Based on this SO question I also tried the following without success:

@alm_url       = "http://alm_url/qcbin/"
@user_name     = "username"
@user_password = "password"

authentication_url = @alm_url + "rest/is-authenticate"
resource = RestClient::Resource.new authentication_url, {:user => @user_name, :password => @user_password}
response = resource.get


#response = RestClient.get authentication_url, :authorization => @username, @user_password
Rails.logger.debug response.inspect

Documentation:

Client sends a valid Basic Authentication header to the authentication
point.

GET /qcbin/authentication-point/authenticate Authorization: Basic
ABCDE123

Server validates the Basic authentication headers, creates a new
LW-SSO token and returns it as LWSSO_COOKIE_KEY.

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-29T08:15:26+00:00Added an answer on May 29, 2026 at 8:15 am

    Okay… so first it helps if I go to the right URL:

    authentication_url = @alm_url + "rest/is-authenticate"
    

    Which should read:

    authentication_url = @alm_url + "authentication-point/authenticate"
    

    Secondly, it helps if I read the docs for RestClient rather than just look at the readme. The example under Instance Method Details helped a lot.

    My code now looks like:

    @alm_url       = "http://alm_url/qcbin/"
    @user_name     = "username"
    @user_password = "password"
    
    authentication_url = @alm_url + "authentication-point/authenticate"
    resource = RestClient::Resource.new(authentication_url, @user_name, @user_password)
    response = resource.get
    
    Rails.logger.debug response.inspect
    

    EDIT:

    Wow I really over-thought this. I could have gone with:

    response = RestClient.get "http://#{@user_name}:#{@user_password}@alm_url/qcbin/authentication-point/authenticate"
    
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