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Home/ Questions/Q 780335
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Editorial Team
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Editorial Team
Asked: May 14, 20262026-05-14T20:03:22+00:00 2026-05-14T20:03:22+00:00

I am using a custom formatter for my jqGrid columnModel and I can’t get

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I am using a custom formatter for my jqGrid columnModel and I can’t get sorting to work with formatter functions. If I remove formatter column sorts normally.

jQuery("#listAgentOptions").jqGrid({
    height: 240,
    datatype: "local",
    colNames: [' ', 'First Name', 'Last Name', 'Role'],
    colModel: [
    { name: 'status', index: 'status', width: 18, sorttype: 'text', align: 'center', formatter: function(cellvalue, options, rowObject) {
        return cellvalue == 1 ? "<img src='images/agent_green_s.png' alt='Ready' title='Ready' />" :
        cellvalue == 3 ? "<img src='images/agent_red_s.png' alt='Busy' title='Busy' />" :
        "<img src='images/agent_orange_s.png' alt='Pending Ready' title='Pending Ready' />";
    },
        unformat:
    function(cellvalue, options, rowObject) { return Math.floor(Math.random() + 0.1).toString(); }
    },
    { name: 'firstName', index: 'firstName', width: 92 },
    { name: 'lastName', index: 'lastName', width: 142 },
    { name: 'role', index: 'role', sorttype: 'int', width: 36, align: 'center', formatter: function(cellvalue, options, rowObject) {
        return cellvalue == true ? "<img src='images/user_gray.png' alt='Supervisor' title='Supervisor' />" : "<img src='images/user.png' alt='Agent' title='Agent' />";
    }, unformat:
    function(cellvalue, options, rowObject) { return cellvalue; }
    }
    ],
    sortname: 'lastName'
});

Rows are added like this:

jQuery("#listAgentOptions").jqGrid('clearGridData');
$.each(result, function(i, item) {
    if (item.ContactType == 1) {
        jQuery("#listAgentOptions").jqGrid('addRowData', i+1, { firstName: item.ContactName.split(" ")[0], lastName: item.ContactName.split(" ")[1],
        role: item.IsSupervisor,
        status: item.Status == "Ready" ? 1 : item.Status == "Busy" ? 3 : 2
        });
    }
});

How do I get sorting to work properly?

Update. I have just downloaded the latest version of jqGrid – same issue.

I have also tried using unformat: function(cellvalue, options, rowObject) { } but cellvalue is empty there :-E When I use return Math.floor(Math.random() + 0.1).toString(); it does sort things randomly (each time I click), but return cellvalue; just returns an empty string.

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  1. Editorial Team
    Editorial Team
    2026-05-14T20:03:22+00:00Added an answer on May 14, 2026 at 8:03 pm

    OK, I have figured out what’s going on.

    First of all you have to use unformat to pass the initial value back to jqGrid sort function.

    jqGrid is passing $(row).text() to unformat function, which for cells with just an html tag returns an empty string, and there is no option to change it. However, what you can do is use the third parameter of unformat function, which in my case is rowObject. You can then retrieve the actual cell value by using $(rowObject).html() and parse it back to the value. Sorting will now work.

    Another thing to remember is that if you are using sorrtype: 'int' you will have to return integer as a string, like return '1';.

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