I am using a custom workflow designed in JIRA with custom transitions and custom issue statuses.
How does JIRA know what an unresolved issue is so that it displays the statistics for a project?
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I am using a custom workflow designed in JIRA with custom transitions and custom issue statuses.
How does JIRA know what an unresolved issue is so that it displays the statistics for a project?
An issue is unresolved if the system Resolution field contains no value. It is resolved if the Resolution field contains any value.
More info at https://confluence.atlassian.com/display/DOCSPRINT/Resolved,+Resolution+and+Resolution+Date