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Home/ Questions/Q 9096265
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Editorial Team
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Editorial Team
Asked: June 16, 20262026-06-16T23:48:08+00:00 2026-06-16T23:48:08+00:00

I am using Facebook PHP SDK. There are some Facebook users that can’t register

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I am using Facebook PHP SDK. There are some Facebook users that can’t register or login with my site.

$user_profile = $this->api('/me');

Everything is working for most Facebook users joining the site. But I have just created two new Facebook accounts to test this due to a user complaint and both new facebook accounts are not returning the $user_profile['verified'] data.

I get:

array (size=11)
'id' => string '10000501019xxxx' (length=15)
'name' => string 'Toby xxxx' (length=12)
'first_name' => string 'Toby' (length=4)
'last_name' => string 'xxxx' (length=7)
'link' => string 'http://www.facebook.com/toby.xxxx.90' (length=39)
'username' => string 'toby.xxxx.90' (length=15)
'gender' => string 'male' (length=4)
'email' => string 'xxxx99@gmail.com' (length=22)
'timezone' => int -6
'locale' => string 'en_US' (length=5)
'updated_time' => string '2013-01-08T00:38:06+0000' (length

The web application is in the facebook users Account Settings > Apps and shows as approved.

Even though everything is working up to the point where the application is registered in the Facebook user’s apps, Facebook still is not returning the $user_profile['verified'] == true therefore the user can’t finish the registration.

I tried a work around where the after the user checks their Facebook profile to see if the App is there and approved they can still register. But, when trying to return and login, the $user_profile = $this->api('/me'); still doesn’t contain the $user_profile['verified'] == true.

I really don’t know how many users are running into this. But like I said two new test Facebook accounts that have the web app approved still don’t register as having verified the app.

I don’t know what else to do since I am receiving registrations and logins. The users that can’t have the web App in their Facebook Aps section. Just seems like Facebook is not returning the verified=true for some reason.

Any ideas?

I took out the test of if the user had verified the account and, of course, the user can register and login. I deleted the app from the user’s Facebook account then went back to the app to login. Facebook dialog then requires the user to re-approve the app. Strange that some users’ data will not return that they have verified the app.

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  1. Editorial Team
    Editorial Team
    2026-06-16T23:48:09+00:00Added an answer on June 16, 2026 at 11:48 pm

    Strange that some users’ data will not return that they have verified the app.

    I think you might have misunderstood the meaning of the verified field here.

    This has nothing to do with the user authorizing your specific app!

    Instead it means whether the user has verified their account with Facebook, i.e. confirmed their identity by mobile phone, credit card or some other means.

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