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Editorial Team
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Asked: 2026-06-05T22:43:15+00:00

I am using Ruby on Rails to develop a webapp. I want it so

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I am using Ruby on Rails to develop a webapp. I want it so that when an user signs up an unique hash is sent to their e-mail which they will have to enter on the website to validate their account.

I get an error when I try to deliver the e-mail.

config.action_mailer.delivery_method = :smtp
config.action_mailer.smtp_settings = {
 :address              => "mail.XXX.com",
 :port                 => "25",
 :user_name            => 'test@XXX.com',
 :password             => 'XXXXXX',
 :authentication       => :login,
 :enable_starttls_auto => true,
 :tls                  => false}
config.action_mailer.perform_deliveries = true
config.action_mailer.raise_delivery_errors = true

When I use these settings to try send an email I am greeted with this error:

Error Message

I am using this from my localhost, the login is correct aswell as the ports and the addresses.
Also no e-mail is getting sent. I am getting a similar error when trying to send an email trough thunderbird from the same address, it might be linked.

When sending an email from the webmail space it works.

I am using Rails 3.

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1 Answer

  1. Editorial Team

    If you are getting the same error when sending from thunderbird, you probably have something wrong with your smtp configuration.
    Please let us know what is your email provider and the configuration your have used for SMTP. It should be under config/environments/$RAILS_ENV.rb.
    You can also find more information here.

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