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Home/ Questions/Q 7867841
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Editorial Team
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Editorial Team
Asked: June 3, 20262026-06-03T00:48:52+00:00 2026-06-03T00:48:52+00:00

I am using SQL Server. The Formula I need to use is (Good-Bad)/Total_Responses. A

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I am using SQL Server. The Formula I need to use is (Good-Bad)/Total_Responses. A Good is when the value is >=9 and a Bad is <=6.

The Data I have is:

DATE        Q1  Q2
2012-03-04   9   9
2012-03-04   8   8
2012-03-04   7   9
2012-03-04   4  NA
2012-03-04  10  10
2012-03-04   8   3
2012-03-04   3   4
2012-03-04   2   6
2012-03-04   6   8
2012-03-04  NA   6

I know I am going to have to use a “CASE WHEN ISNUMERIC(Q1)=1” to make sure it does not use the NA values (They are stored as Nvarchar)

So the formula would end up being (5-8)/18=-0.16666
So overall I am trying to get the data to look like:

DATE        Promotor_Score
2012-03-04        -0.16666

Thank You!

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-03T00:48:53+00:00Added an answer on June 3, 2026 at 12:48 am

    Does this do the trick?

    SELECT  Date,
            CAST((SUM(CASE WHEN ISNUMERIC(Q1) != 1 THEN 0
                     WHEN CAST(Q1 AS int) >= 9 THEN 1
                     WHEN CAST(Q1 AS int) <= 6 THEN -1
                     ELSE 0 END)
            + SUM(CASE WHEN ISNUMERIC(Q2) != 1 THEN 0
                     WHEN CAST(Q2 AS int) >= 9 THEN 1
                     WHEN CAST(Q2 AS int) <= 6 THEN -1
                     ELSE 0 END)) AS float)
            / (SUM(CASE WHEN ISNUMERIC(Q1) != 1 THEN 0
                       ELSE 1 END)
            + SUM(CASE WHEN ISNUMERIC(Q2) != 1 THEN 0
                       ELSE 1 END))
    FROM    Questions
    GROUP BY Date
    

    Or if ‘NA’ is the only non-numeric value, test for it explicitly.

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