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Home/ Questions/Q 9083691
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Editorial Team
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Editorial Team
Asked: June 16, 20262026-06-16T20:50:00+00:00 2026-06-16T20:50:00+00:00

I am using the Bitly gem (https://github.com/philnash/bitly) for Bitly API Version 3 I get

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I am using the Bitly gem (https://github.com/philnash/bitly) for Bitly API Version 3

I get an error while shortening the URL when the application is deployed to Heroku. Locally the shortening works fine.

def get_short_url(url)
    Bitly.use_api_version_3
    bitly = Bitly.new(Settings.bitly.login, Settings.bitly.api_key)
    result = bitly.shorten(url) ----------------- Line 3
    result.short_url
end

Line 3 in the code above gives INVALID_URI – ‘500’ error.

The URL I am trying to shorten is

"https://rs-4615.xyz.com/users/profile_view/20492083"

It shortens fine when I use bitly.com.

I am unable to figure out the issue. Can anyone help?

Shardul.

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  1. Editorial Team
    Editorial Team
    2026-06-16T20:50:01+00:00Added an answer on June 16, 2026 at 8:50 pm

    Answering and accepting just in case someone else comes across the same issue.

    The problem was that the URL generated in my code, did not PREPEND the ‘https’ protocol to the URL and so the failure.

    So, what was generated was

    rs-4615.xyz.com/users/profile_view/20492083 
    

    INSTEAD OF

    https://rs-4615.xyz.com/users/profile_view/20492083 — This is the correct one.

    @jstim, thanks for all your help.

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