Question

I am very new to Dynamics CRM, and starting to learn how to develop Custom Applications that use the CRM Web Services.

I have the Dynamics CRM SDK and I started with the Labs that Microsoft provides, so I now have a small testing application that can list Organizations of a user that has logged in.

This test application can create new account records, but what I am actually interested is accessing the incedent entity.

I have the following

Entity location1 = new Entity("account");
location1["name"] = LocationName.Text;
location1.Id = this.OrgService.Create(location1);
MessageBox.Show("New Location ID is " + location1.Id.ToString());

But what I really want to do is something in the line of

Entity location1 = new Entity("incedent");
location1["title"] = LocationName.Text;
location1.Id = this.OrgService.Create(location1);
MessageBox.Show("New Location ID is " + location1.Id.ToString());

But I get an exception stating that there is no such entity, yet when I log onto the CRM through IE I can create a case with no issues.

I am assuming my approach is wrong, so I am hoping that someone can point me in the right direction for using these WCF services and a list of available entities that I can create in this manner, and how to create a new case/incedent entity.

Thanks

Answer 1

I think you have a typo.

The name of the case entity is incident not incedent