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Home/ Questions/Q 8913153
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Editorial Team
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Editorial Team
Asked: June 15, 20262026-06-15T04:23:20+00:00 2026-06-15T04:23:20+00:00

I am working on a CRM system that allows me to write custom HTML

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I am working on a CRM system that allows me to write custom HTML and JavaScript inside its interface, and I can reference CRM variables (such as current process status, date, etc) by using hash values #variable.variablename#. So I tried to write the following JavaScript but the problem is that no links will be displayed regardless of if any of the three variables exists or not:

<script type="text/javascript">
if ( #variable.1# != null) {
<div><a href="/Service1.svc/vf/img?imgid=5#variable.1#" >View Page</a></div> }

if ( #variable.2# != null) {
<div><a href="/Service1.svc/vf/img?imgid=5#variable.2#" >View Page</a></div>
}

if ( #variable.3# !=null) {
<div><a href="/Service1.svc/vf/img?imgid=5#variable.3#" >View Page</a></div>
}

</script>

What might be the problem ?

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-15T04:23:21+00:00Added an answer on June 15, 2026 at 4:23 am

    I would guest that the content of #variable.1# (2 and 3) isn’t valid javascript. Maybe you need to enclose them in quotes, like "#variable.1#"

    Also, you need to document.write the html – you can’t just put it on a line and expect to appear.

    <script type="text/javascript">
    var html = '';
    if ( "#variable.1#" != null) {
        html += '<div><a href="/Service1.svc/vf/img?imgid=5#variable.1#" >View Page</a></div>'
    }
    
    if ( "#variable.2#" != null) {
        html += '<div><a href="/Service1.svc/vf/img?imgid=5#variable.2#" >View Page</a></div>'
    }
    
    if ( "#variable.3#" !=null) {
        html += '<div><a href="/Service1.svc/vf/img?imgid=5#variable.3#" >View Page</a></div>'
    }
    
    document.write(html);
    

    Also, consider using “View source” (Ctrl+U on Firefox) to see the actual Javascript, you’ve constructed.

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