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Home/ Questions/Q 7586593
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Editorial Team
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Editorial Team
Asked: May 30, 20262026-05-30T19:27:58+00:00 2026-05-30T19:27:58+00:00

I am working on Ubuntu. I would like to record on asterisk video files

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I am working on Ubuntu.

I would like to record on asterisk video files with the extension .3gp inside the voice mail file. How can I do that?

Till now the recorded video files have been saved in the voicemail folder under the .h263 format, but I would like to play the files on my android phone, so I need a .3gp or mp4 format. How do I solve this? I need some help. I’ve tried using ffmpeg in order to convert the asterisk h263 file into an mp4 file but without success. I have input format not detected error.

Need help. Appreciate.

in sip.conf I have:

videosupport=yes
allow=h263

extensions.conf

exten => 1001,1,Dial(SIP/1001)
exten => 1002,2,Voicemail(1001)
exten => 1001,3,HangUp()
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  1. Editorial Team
    Editorial Team
    2026-05-30T19:27:59+00:00Added an answer on May 30, 2026 at 7:27 pm

    I would like to know more about these .h263 files that this software produces. If you are on a Unix machine (like Mac OS X or Linux), run the ‘file’ command against one of the .h263 to see if the utility can automatically determine its type.

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