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Home/ Questions/Q 6130653
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Editorial Team
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Editorial Team
Asked: May 23, 20262026-05-23T16:53:00+00:00 2026-05-23T16:53:00+00:00

I am working to process the incoming email received from exchange server. Previously I

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I am working to process the incoming email received from exchange server. Previously I used NewMailEx to fire for incoming mails. But this works only when Outlook is online. I need to make it to work even when Outlook is offline.

So I am now moving on to the powerful tool called Redemption. But I can’t get started here.

My previous code is for your reference.

 private void ThisAddIn_Startup(object sender, System.EventArgs e)
 {
    _Explorers = this.Application.Explorers;
    _Inspectors = this.Application.Inspectors;

    _Explorers.Application.NewMailEx += new
    Outlook.ApplicationEvents_11_NewMailExEventHandler(Application_NewMailEx);
    outlookNamespace = this.Application.GetNamespace("MAPI");
  }

  private void Application_NewMailEx(string EntryID)
  {
    Outlook.MailItem newMail = (Outlook.MailItem)_Explorers.Application.Session.GetItemFromID(
    EntryID, System.Reflection.Missing.Value);
  }

How can I get the body of an incoming email through redemption? Or is there any other way to fire incoming messages even when outlook is offline.

I am using Outlook 2007 and Microsoft Exchange Server and developing using Visual Studio 2010.

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  1. Editorial Team
    Editorial Team
    2026-05-23T16:53:00+00:00Added an answer on May 23, 2026 at 4:53 pm

    You can also use Items.ItemAdd event on the Inbox folder.
    RDOSession.NewMailEx won’t fire either when you are offline – this is just how MAPI works. NewMail event fires when a message arrives. When a new item is synchronized from the server, only Items.ItemAdd event will fire on the parent folder.

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