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Editorial Team
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Asked: 2026-05-26T23:43:35+00:00

I cant test my in-app purchases because I am always getting this error message:

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I cant test my in-app purchases because I am always getting this error message: Verification Required: before you can make purchases, you must verify your payment info [Environment: Sandbox]. Two buttons are presented in UIAlertView: cancel and continue. If I tap continue I am redirected to Safari and I follow verification steps, but in my app in this case I always get “Cancelled transaction” event.

I am using the test accounts created in iTunes Connect. I tried creating several accounts but always the same message occurs. What to do?

Any hints?

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1 Answer

  1. Editorial Team

    From my experience I see two possibilities:

    1. you didn’t sign-out from the App Store in settings, so the system thinks you’re trying to access using your “real” iTunes credentials

    2. or you by mistake the test user for a real purchase (no sandbox or directly in the app store); in such case this user has been messed up and the only option for you is to create a new test user.

    Both are quite common situations when the same device is used for development and private use.

    You can also try to check-out the link listed in this famous page here:

    http://troybrant.net/blog/2010/01/invalid-product-ids/

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