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Asked: May 11, 20262026-05-11T08:33:02+00:00 2026-05-11T08:33:02+00:00

I created a simple report and uploaded it to my report server. It looks

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I created a simple report and uploaded it to my report server. It looks correct on the report server, but when I set up an email subscription, the report is much narrower than it is supposed to be.

Here is what the report looks like in the designer. It looks similar when I view it on the report server: [http://img58.imageshack.us/img58/4893/designqj3.png%5D

Here is what the email looks like: [http://img58.imageshack.us/img58/9297/emailmy8.png%5D

Does anyone know why this is happening?

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  1. 2026-05-11T08:33:02+00:00Added an answer on May 11, 2026 at 8:33 am

    This issue is fixed in SQL Server 2005 SP3 (it is part of cumulitive update package build 3161)

    Problem issue described below.

    http://support.microsoft.com/kb/935399

    Basically Full Outlook 2007 Client Uses MS Word HTML Rendering Engine (Which Makes Web Archive Report Looked Jacked Up). NOTE: Web Outlook 2007 Client Uses IE HTML Rendering Engine (Which makes Web Archive Report Look Okay).

    We have installed the patch on DB housing Reporting Services and it does fix the issue. Emails look all nice and fancy now.

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