Question

I created iPhone app that requires the user to register and log in before open the app.
This application has been rejected from App Store and they gave me this message:

We found that your app requires customers to register with personal
information to access non-account-based features, which is not in
compliance with the App Store Review Guidelines.

Apps cannot require user registration prior to allowing access to app
features and content that are not associated specifically to the
user. User registration that requires the sharing of personal
information must be optional or tied to account-specific
functionality. Additionally, the requested information must be
relevant to the features.

I payed all my efforts and time in this app. So, my question is: Is there is any Solution to make the App Store accept my app without changing anything in its structure ??

Thanks in Advance.

Answer 1

You have two options:

1. Make the neccessary changes to the app.
2. Contact Apple, and explain why your application needs the user to register, and that the application is indeed in compliance with the rules.

Option 2 works best if the application actually conforms to the rules, but depending on what the app actually does, there might be a grey area. Unfortunately the outcome of this option can also be closely correlated to communication skills – so prepare your arguments before calling or mailing Apple.