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Home/ Questions/Q 4032308
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Editorial Team
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Editorial Team
Asked: May 20, 20262026-05-20T11:42:18+00:00 2026-05-20T11:42:18+00:00

I downloaded the tool and ran it on the Windows 2008 R2 server where

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I downloaded the tool and ran it on the Windows 2008 R2 server where I have ADFS v2.0 installed.

All roles etc. are greyed out as are the buttons on the LHS.

The instructions say to select a new file e.g. adfsdiag.out in the “Data File” text box and then “run” the tool. I presume that you “run” it by clicking “Export” but it’s greyed out.

I can export an adfsdiag.cab file but when I then try and select it as a data file, I get an error stating that the file does not contain valid data.

No matter what I do, the controls other than the “Data File” text box are greyed out.

I’m obviously missing something basic – just don’t know what!

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  1. Editorial Team
    Editorial Team
    2026-05-20T11:42:19+00:00Added an answer on May 20, 2026 at 11:42 am

    I’m assuming you mean this ADFS Diagnostic Tool. This tool predates AD FS 2.0, and I am pretty sure that this tool does not work with AD FS 2.0, and that there is no such diagnostic tool for AD FS 2.0.

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