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Editorial Team
Asked: May 10, 20262026-05-10T22:15:18+00:00 2026-05-10T22:15:18+00:00

I get an error everytime I upload my webapp to the provider. Because of

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I get an error everytime I upload my webapp to the provider. Because of the customErrors mode, all I see is the default ‘Runtime error’ message, instructing me to turn off customErrors to view more about the error.

Exasperated, I’ve set my web.config to look like this:

<?xml version='1.0'?> <configuration>     <system.web>         <customErrors mode='Off'/>     </system.web> </configuration> 

And still, all I get is the stupid remote errors page with no useful info on it. What else can I do to turn customErrors OFF ?!

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  1. 2026-05-10T22:15:18+00:00Added an answer on May 10, 2026 at 10:15 pm

    This has been driving me insane for the past few days and couldn’t get around it but have finally figured it out:

    In my machine.config file I had an entry under <system.web>:

    <deployment retail="true" /> 

    This seems to override any other customError settings that you have specified in a web.config file, so setting the above entry to:

    <deployment retail="false" /> 

    now means that I can once again see the detailed error messages that I need to.

    The machine.config is located at

    32-bit

    %windir%\Microsoft.NET\Framework\[version]\config\machine.config 

    64-bit

    %windir%\Microsoft.NET\Framework64\[version]\config\machine.config 
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