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Editorial Team
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Asked: 2026-06-10T08:24:53+00:00

I had my site running fine on the devp. server. After I migrated the

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I had my site running fine on the devp. server. After I migrated the app to my production server. Everything worked until I added an extension and enabled it. The site still works but the product view page doesn’t show up. Everytime I click on the product view page, this error is appended to my log file… 

CRIT (2): Not valid template file:frontend/base/default/template/page/1column.phtml

I have checked the file it is alright, just same as the one working on the development server. I’ve tried disabling the only plugin (custom menu) that I have and still the problem persists. I’ve tried increasing memory_limit but it doesn’t help either.

Please help, I am stuck in the middle of nothing.

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1 Answer

  1. Editorial Team

    A common cause of this error is the use of symlinks without enabling this in the admin area…

    System > configuration > developer > Template Settings

    The error gets triggered in app\code\core\Mage\Core\Block\Template.php around line 243 ( see here ) – so if its not an issue with symlinks then this would be a good place to start debugging.

    If you are not using xDebug then where the exception gets caught around line 250 you should either log or var_dump the values of:

    $includeFilePath

    and

    $this->_viewDir

    Then make sure they both exist (paying attention to the case)

    Failing that you might want to look at permissions.

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