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Home/ Questions/Q 535017
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T09:40:21+00:00 2026-05-13T09:40:21+00:00

I have a ASP.NET website in which a user makes a request. Every request

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I have a ASP.NET website in which a user makes a request. Every request kicks off a long process that may take several minutes (worst case of 20 mins). At the end of the request a file is created for the user to download.

Currently, I have this request kick off the process asynchronously (using Async pages) but I am getting time out errors. I suspect my approach is flawed. To make this process scalable, my next guess is to have a windows service that executes the long running process. When a user makes a request, I add the request details in a database table. The Win Service picks it up and processes it. In the meantime, the user is redirected to a page that asks them to wait while the file is being created.

Would this be the ideal approach? If so, do I have to refresh the page every x minutes to check if the windows service has completed the processing?

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  1. Editorial Team
    Editorial Team
    2026-05-13T09:40:21+00:00Added an answer on May 13, 2026 at 9:40 am

    You can either use a Windows service or a background thread.

    A Windows service has the advantage that you could potentially run more than one of them on remote machines (“compute servers”).

    Passing messages to a background thread can be done using in-memory queues. With a service, you should use a more formal message passing system, such as SQL Server’s Service Broker. Service Broker also handles persistence and provides some clean mechanisms for scaling.

    In case it helps, I cover Service Broker and background threads in my book, including code examples: Ultra-Fast ASP.NET.

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