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Editorial Team
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Asked: 2026-06-11T14:29:31+00:00

I have a custom mdm solution running for IOS. during enrollment, I am using

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I have a custom mdm solution running for IOS.

during enrollment, I am using HTTP basic authentication to pass the user name and password to be verified against our db/AD.

if the user is denied access, I send a 401.

however, on the IOS side, it pops up an error that says “safari could not install a profile due to an unknown error”. Seems like a pretty bad error where I want it to say access denied.

Also there’s an issue that safari decides to cache the credential used, so I don’t get a chance to re-enter the user/pass again unless I clear all the cookie/cache data.

Anyone have met this issue before?

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1 Answer

  1. Editorial Team

    Looks to be issue with my code.

    I’ve sent a 401, but actually the specification calls for a WWW-Authenticate header to be sent as well. With that added it, it’s working normally now.

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