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Editorial Team
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Asked: 2026-05-15T00:37:42+00:00

I have a database on line with Godaddy (who uses SQL Server 2005). They

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I have a database on line with Godaddy (who uses SQL Server 2005). They provide basic management tools, but tell you that for more advanced tools you can connect directly using SSMS. I followed their instructions to ensure my online database will accept remote connections, and can apparently log in using SSMS with success (after giving my hostname and access data).

However: Now from in SSMS, when attempting to expand the “Databases” folder tree, I get the following error:

Failed to retrieve data for this request. (Microsoft.SqlServer.Management.Sdk.Sfc)

For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&   LinkId=20476

ADDITIONAL INFORMATION:

An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo)

The server principal “cmitchell” is not able to access the database “3pointdb” under the current security context. (Microsoft SQL Server, Error: 916)

For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&ProdVer=09.00.4262&EvtSrc=MSSQLServer&EvtID=916&LinkId=20476

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1 Answer

  1. Editorial Team

    I been having the same problem but finally fix the issue.

    http://clayburt.com/2009/12/28/godaddy-windows-hosting-ms-sql-2005-database-with-sql-management-studio-ssms-2008/

    Read the direction carefully

    1. Open SSMS
    2. Connect to the Database with Godaddy
    3. Open “Object Explorer Details”
    4. Click on Database
    5. Right-Click on any column name heading
    6. Un-check collation column

    I do know why this happen but it happen to fix the problem for me. Hope that helps!

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