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Home/ Questions/Q 613875
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T18:03:03+00:00 2026-05-13T18:03:03+00:00

I have a django site with a large customer base. I would like to

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I have a django site with a large customer base. I would like to give our customer service department the ability to alter normal user accounts, doing things like changing passwords, email addresses, etc. However, if I grant someone the built-in auth | user | Can change user permission, they gain the ability to set the is_superuser flag on any account, including their own. (!!!)

What’s the best way to remove this option for non-superuser staff? I’m sure it involves subclassing django.contrib.auth.forms.UserChangeForm and hooking it into my already-custom UserAdmin object… somehow. But I can’t find any documentation on how to do this, and I don’t yet understand the internals well enough.

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  1. Editorial Team
    Editorial Team
    2026-05-13T18:03:03+00:00Added an answer on May 13, 2026 at 6:03 pm

    they gain the ability to set the is_superuser flag on any account, including their own. (!!!)

    Not only this, they also gain the ability to give themselves any permissions one-by-one, same effect…

    I’m sure it involves subclassing django.contrib.auth.forms.UserChangeForm

    Well, not necessarily. The form you see in the change page of django’s admin is dynamically created by the admin application, and based on UserChangeForm, but this class barely adds regex validation to the username field.

    and hooking it into my already-custom UserAdmin object…

    A custom UserAdmin is the way to go here. Basically, you want to change the fieldsets property to something like that :

    class MyUserAdmin(UserAdmin):
        fieldsets = (
            (None, {'fields': ('username', 'password')}),
            (_('Personal info'), {'fields': ('first_name', 'last_name', 'email')}),
            # Removing the permission part
            # (_('Permissions'), {'fields': ('is_staff', 'is_active', 'is_superuser', 'user_permissions')}),
            (_('Important dates'), {'fields': ('last_login', 'date_joined')}),
            # Keeping the group parts? Ok, but they shouldn't be able to define
            # their own groups, up to you...
            (_('Groups'), {'fields': ('groups',)}),
        )
    

    But the problem here is that this restriction will apply to all users. If this is not what you want, you could for example override change_view to behave differently depending on the permission of the users. Code snippet :

    class MyUserAdmin(UserAdmin):
        staff_fieldsets = (
            (None, {'fields': ('username', 'password')}),
            (_('Personal info'), {'fields': ('first_name', 'last_name', 'email')}),
            # No permissions
            (_('Important dates'), {'fields': ('last_login', 'date_joined')}),
            (_('Groups'), {'fields': ('groups',)}),
        )
    
        def change_view(self, request, *args, **kwargs):
            # for non-superuser
            if not request.user.is_superuser:
                try:
                    self.fieldsets = self.staff_fieldsets
                    response = super(MyUserAdmin, self).change_view(request, *args, **kwargs)
                finally:
                    # Reset fieldsets to its original value
                    self.fieldsets = UserAdmin.fieldsets
                return response
            else:
                return super(MyUserAdmin, self).change_view(request, *args, **kwargs)
    
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