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Home/ Questions/Q 571835
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T13:32:57+00:00 2026-05-13T13:32:57+00:00

I have a file upload page with an AsyncFileUpload control. When the user browses

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I have a file upload page with an AsyncFileUpload control. When the user browses to the file the upload control pulls the file into memory. I then have an Upload button which fires the following code to save the file to a database.

I am finding that if files are over about 500KB then the FileBytes property of the control simply returns null. This happens on my server but when running the app locally it runs through fine.

I’m not handling the OnUploadCompleted event as I need to user to complete further information before committing the file to database.

I have this in my web.config: httpRuntime maxRequestLength=”10000″/>

private void UploadDocument(int mietID)
{
    if (Page.IsValid)
    {
        if (mietID > 0)
        {
            if (File1.HasFile && File1.FileBytes != null)
            {
                string[] docFormats = MIETPConfig.Current.SupportedDocumentFormats;

                for (short i = 0; i < docFormats.Length; i++)
                    docFormats[i] = docFormats[i].ToUpper();

                if (docFormats.Contains(Path.GetExtension(File1.FileName).ToUpper()))
                {
                    try
                    {
                        byte[] uploadedBytes = File1.FileBytes;
                        DocumentController.CreateDocument(txtLinkText.Text, Path.GetFileName(File1.PostedFile.FileName), uploadedBytes, mietID, (User)Session["User"]);

                        MietpClientScripts.CloseWindow(Page);
                    }
                    catch (Exception)
                    {
                        lblUploadStatus.Text = "There was an error saving the document to the database.";
                    }
                }
                else
                {
                    System.Text.StringBuilder sb = new System.Text.StringBuilder();
                    foreach (string s in docFormats)
                        sb.Append(s + ", ");

                    sb.Remove(sb.Length - 2, 2);
                    lblUploadStatus.Text = "Invalid file format, only these formats are supported: " + sb.ToString();
                }
            }
            else
            {
                lblUploadStatus.Text = "There was an error saving the document, the document could not be read; it might be too large to upload.";
            }
        }
        else
            lblUploadStatus.Text = "No Mietp ID to associate document with.";
    }
}
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  1. Editorial Team
    Editorial Team
    2026-05-13T13:32:58+00:00Added an answer on May 13, 2026 at 1:32 pm

    I am not totally sure, but I can imagine that the max bytes in FileBytes is limited due to the fact that alot of file uploads would take up a lot of RAM. Your hostingpartner might have limited this. Probably your hoster has set the <httpRuntime maxRequestLength="XXX" /> to 512 KB by default.

    Try saving the file using SaveAs(path). This is basically what you are doing at this point, but you’ll let the control figure out when to flush to the file, avoiding taking the whole file in memory, or grab the filestream using FileContent if you really need access to the raw content. Also change <httpRuntime maxRequestLength="XXX" /> to something like 102400 to override the default settings from your hoster.

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