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Home/ Questions/Q 664507
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T23:36:26+00:00 2026-05-13T23:36:26+00:00

I have a function which first reads an image from disk, resizes it and

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I have a function which first reads an image from disk, resizes it and then saves to another directory.

when i use the Bitmap.Save(directory + theimagename) it returns the error as i stated in the question title.

i checked the directory is right, and the given image name doesn’t exist in that dir.

what is weird, is that the same code works great on the local machine. but when i upload it to my shared hosting space, it just doesn’t work.

the code is below.

bmpOut = new Bitmap(Size, Size);
Graphics g = Graphics.FromImage(bmpOut);
g.InterpolationMode = System.Drawing.Drawing2D.InterpolationMode.HighQualityBicubic;
g.FillRectangle(Brushes.White, 0, 0, Size, Size);
int topBottomPadding = 0; int leftRightPadding = 0;
if (Size > lnNewWidth + 1)
    leftRightPadding = Convert.ToInt32((Size - lnNewWidth) / 2);
else if (Size > lnNewHeight + 1)
    topBottomPadding = Convert.ToInt32((Size - lnNewHeight) / 2);
g.DrawImage(loBMP, leftRightPadding, topBottomPadding, lnNewWidth, lnNewHeight);
Bitmap bmp = new Bitmap(bmpOut);
if (bmp != null)
    bmp.Save(ResizedOutput); // C:\Inetpub\vhosts\DomainName\httpdocs\ProductImages\500px\gigabyte_ga_ep45_ds4_profilelarge[1].jpg
bmp.Dispose();
bmpOut.Dispose();
g.Dispose();
loBMP.Dispose();

stack trace:

[ExternalException (0x80004005): A generic error occurred in GDI+.]
   System.Drawing.Image.Save(String filename, ImageCodecInfo encoder, EncoderParameters encoderParams) +377630
   System.Drawing.Image.Save(String filename, ImageFormat format) +69
   System.Drawing.Image.Save(String filename) +25
   Utilities.ResizeImage(String fileName, String mode) in c:\inetpub\vhosts\batuhanakcay.com\httpdocs\App_Code\Utilities.cs:181
   Link.ToProductImage(String fileName) in c:\inetpub\vhosts\batuhanakcay.com\httpdocs\App_Code\Link.cs:79
   Product.PopulateControls(ProductDetails pd) in c:\inetpub\vhosts\batuhanakcay.com\httpdocs\Product.aspx.cs:37
   Product.Page_Load(Object sender, EventArgs e) in c:\inetpub\vhosts\batuhanakcay.com\httpdocs\Product.aspx.cs:20
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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-13T23:36:27+00:00Added an answer on May 13, 2026 at 11:36 pm

    From ASP Net – GDI+ and SAVE JPG or BMP on the server

    99.9% of the time, when using GDI, ‘a generic error occured’ means that the
    directory you are trying to save to
    doesn’t have the proper permissions.
    Typically, you need to make sure that the
    directory is allowing ASP.NET to
    modify files.

    Did you check the permissions?

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