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Asked: 2026-05-11T14:25:03+00:00

I have a hosted site and I’m having trouble configuring Joomla (running Joomla +

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I have a hosted site and I’m having trouble configuring Joomla (running Joomla + php + mySQL on IIS7 + win server 2008). I have a similar configuration running on a local machine (Joomla + php + mySQL on IIS7 + vista x64), so I was at least able to follow instructions showed in various tutorials on how to set this up.

This symptom with the hosted site is that I can’t turn on any SEO settings in Joomla (not even the first setting, ‘Search Engine Friendly URLs’). I get either 404 (file not found) or the URL appears correctly rewritten but it’s always the home page’s content that is displayed. I had a similar issue on my home machine and it turns out to have been because I wasn’t using FastCGI to host php, so I decided to investigate that on the hosted site.

Anyway, I noticed in the web.config file of the directory hosting joomla on the hosted site the following line:

<add name='Plesk_Handler_3522909676' path='*.php' verb='*' modules='IsapiModule' scriptProcessor='c:\program files (x86)\parallels\plesk\additional\pleskphp5\php5isapi.dll' resourceType='Either' />

From past experience, I know that php has some issues when not running under fastCGI. I noticed the web.config in the root folder used the following line instead:

<add name='Plesk_Handler_0286090609' path='*.php' verb='*' modules='CgiModule' scriptProcessor='c:\program files (x86)\parallels\plesk\additional\pleskphp5\php-cgi.exe' resourceType='Either' />

I copied that in the web.config in the joomla directory, and got different behavior… but still not working. If I load a .php file in the joomla directory that runs phpInfo(), under Server API it says CGI/FastCGI . Is that positive confirmation that FastCGI is being used? Why does the handler in the web config point to modules=’CgiModule’ instead of modules=’FastCgiModule’ (I’m not even sure that exists, but I just find the mention of CgiModule suspicious).

It’s a hosted site, so as far as I know I don’t have access to ApplicationHost.config file…

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1 Answer

  1. Here’s a simple test:

    1. Create a phpinfo.php file with 
     <?php phpinfo(); ?>

    inside;

    1. Request http://yoursite.com/phpinfo.php/foobar?foo=bar

    2. Check the output of phpinfo and look for _SERVER[‘REQUEST_URI’].

    If this variable is missing, then CGI is used. If the variable is present and correctly set to /phpinfo.php/foobar?foo=bar, then either ISAPI or FastCGI is used. Look near the top of the output for Server API; it should be set to either ISAPI (which means ISAPI is being used) or CGI/FastCGI (which means FastCGI is being used, since we already ruled out CGI).

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