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Home/ Questions/Q 7866069
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Editorial Team
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Editorial Team
Asked: June 3, 20262026-06-03T00:16:55+00:00 2026-06-03T00:16:55+00:00

I have a Mac app store app that just silently disappears when it crashes.

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I have a Mac app store app that just silently disappears when it crashes. It doesn’t show the CrashReporter dialog to give the user a chance to report the crash to Apple.

I see the same behavior on multiple machines. Is there any known reason why this might happen?

According to TN2123:

In addition, if the program that crashed is running as a logged in GUI
user, CrashReporter will present the user with a dialog asking them
whether they want to submit a bug report to Apple

What does “running as a logged in GUI user” mean? Does a window have to be visible?

Update:

I was reading the manpage for ReportCrash, and found the following:

For application crashes (but not background process crashes)
ReportCrash will display a dialog notifying the user that the
application unexpectedly quit and offering to reopen the application
or send the report to Apple. For developers, the behavior of this
dialog can be adjusted using
/Developer/Applications/Utilities/CrashReporterPrefs.app which is
installed as part of the developer tools.

I ran CrashReporterPrefs and changed my CrashReporter mode to Developer. When I ran the app and triggered the crash, the CrashReporter dialog was shown!

So I guess the question now is: What’s the difference between an “application” crash and a “background process” crash?

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-03T00:16:57+00:00Added an answer on June 3, 2026 at 12:16 am

    If your app uses LSUIElement or LSBackgroundOnly, it’s a “background process” for the purpose of determining whether to show the Crash Reporter. (Other “background processes” include UNIX-land daemons, such as the Apache web server, and processes started from SSH or telnet connections.)

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