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Editorial Team
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Asked: 2026-05-30T14:12:09+00:00

I have a mailto link like that <a href=mailto:a&b_admin@xyz.com > it displays correctly on

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I have a mailto link like that <a href="mailto:a&b_admin@xyz.com" > it displays correctly on html but when we click on the link the outlook just shows a in the to address. Has anyone faced the same problem please suggest.

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1 Answer

  1. Editorial Team

    Percent encoding the string is required for IE and I assume will work across browsers. From
    this MSDN document:

    Windows Internet Explorer 7 and later. You must percent-encode all URL-reserved characters within a mailto: address. For example, the number sign (#) is used as a fragment identifier in URLs. When processing an address such as some#one@example.com, Internet Explorer copies only the portion up to the number sign into the mail client; the fragment portion including the number sign is ignored. This behavior is by design.

    So you need

     <a href="mailto:a%26b_admin%40xyz.com">

    As said, I expect a percent encoded address will work in all browsers, but I don’t know for sure. I can confirm it works with Chrome and Thunderbird.

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