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I have a permissions problem with “group rights” section.
I have two groups:
A, B.
A – full permissions
B – read-only ( ShowTicket )
The problem is – group B members can still reply to the ticket, and I don’t understand why?
Since there’s a permissions parameter extactly for that ( ReplyToTicket )
There is probably a global permission – ReplyToTicket granted to Everyone or similar.