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Editorial Team
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Asked: 2026-06-02T17:00:21+00:00

I have a PHP script that runs a process to generate letters on a

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I have a PHP script that runs a process to generate letters on a Windows server. The file is current set up as a Scheduled Task.

In the script, the COM object is instantiated to work with the appropriate files. When it is run as a Scheduled Task, the line to instantiate the COM object does nothing and hangs the script (rather than returning any result). The script will never terminate.

$this->word = new COM("word.application");

I believe that there is no issue with the script itself, as I can run the batch file directly (with no issue). This problem only seems to come up when we try to automate it.

I think there is some permissions issue going on, but I’m not entirely sure.

Thanks for any help!

Edit:

More information about the system:

Windows 2008 Server Standard without HyperV
Microsoft Office Word 2007
PHP 5.3.10
Attempting to Automate

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1 Answer

  1. Editorial Team

    I have found the solution. It was a profile issue.

    In:

    C:\Windows\SysWOW64\config\systemprofile

    check to see if the Desktop folder exists.

    If it doesn’t, create it.

    It has this issue because it is expecting the folder, but hangs when it can’t find it.

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