Question

I have a plugin written that is registered for the DeliverIncoming message on the email entity in CRM. The plugin fires normally when emails arrive into a queue.

I also have a console application that connects to the CRM service, checks the followupby attribute of cases and depending on the date sends out a reminder/overdue notification.

The problem is that these emails aren’t causing the plugin to fire. The email activities are created in CRM and the emails are sent and delivered without any issue but the plugin doesn’t fire. I also tried registering the plugin against the Create message of the email entity and that doesn’t fire either.

The emails are sent using the SendEmailFromTemplateRequest as the request object being passed into the CrmService.Execute() method

The plugin fires for all other instances of emails being delivered. The emails sent from the console application are the only ones experiencing this issue. Does anybody know why this would occur?

Thanks,
Neil

Answer 1

Turns out the plugin was firing, but when run from the console application it was throwing an exception when trying to log to a file it didn’t have permission to. I had a break point on the second line, the first line was the logging line.