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Home/ Questions/Q 4626676
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Editorial Team
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Editorial Team
Asked: May 22, 20262026-05-22T03:27:20+00:00 2026-05-22T03:27:20+00:00

I have a problem when sending a form via email using the PHP Mail

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I have a problem when sending a form via email using the PHP Mail function. This is the code that I’m using:

$name  = $_POST['name'];
$last_name  = $_POST['last_name'];
$company  = $_POST['company'];
$email = $_POST['email'];
$country = $_POST['country'];
$phone = $_POST['phone'];
$message = $_POST['message']); //This comes from the form

$formcontent="Name: $name $last_name <br> Company: $company <br> Email: $email <br> Country: $country <br> Telephone: $phone <br><br> Message: $message";

$mailheader  = 'MIME-Version: 1.0' . "\r\n";
$mailheader .= 'Content-type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable' . "\r\n";
$mailheader .= 'From: ' . $email . "\r\n";

mail("my@email.com", "subject", $formcontent, $mailheader) or die("Error!");

This is a form that will be sending spanish and special characters, like ñ, accents, ç, etc…

The problem is that, if I use it like this, it works fine in Firefox 3.6.3, but when using the form in Internet Explorer 8, the special characters that sends are all messed up (like ç instead of a ç). However, if I add utf8_encode to the variables in the $formcontent, then it works in IE, but it stops working in Firefox, showing stuff like η instead of ç.

What can I do to make it work regardless of the browser? Any help would be much appreciated!

EDIT:

I’ve noticed that, if I echo the $formcontent variable before sending it with mail, if I’m using Firefox, the special characters are already messed-up. How can I avoid the browsers interfering with what’s being sent? Please I’m totally clueless right now!!! I don’t know what to change to have something working. Even if it’s a dumbed down version, is there any alternative to have PHP Mail working with special characters in both browsers?

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  1. Editorial Team
    Editorial Team
    2026-05-22T03:27:21+00:00Added an answer on May 22, 2026 at 3:27 am

    Basically you need to make sure that every charset on your page is the same. Make sure the page has a utf-8 charset aswel. Since you’re sending it in utf8 the input must come from utf8 aswell.

    Could you perhaps show us the code of the page (or a live demo) where the mail is being made?

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