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Home/ Questions/Q 6866293
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Editorial Team
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Editorial Team
Asked: May 27, 20262026-05-27T03:09:55+00:00 2026-05-27T03:09:55+00:00

I have a Rails app that sends a PDF to the user. I am

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I have a Rails app that sends a PDF to the user. I am producing this email with the following mailer code:

  def new_file_notification
    mail(:to => 'test@test.com', :subject => "File for #{Time.now.to_s(:uk)}") do |format|
      format.html
      format.pdf do
        attachments['my_file.pdf'] = File.read(Rails.root.join('tmp', 'my_files', "my_file_#{@my_file.id}.pdf"))
      end
    end
  end

Whilst this produces an email that is fine in Sparrow and the GMail interface, this does not come out well in Apple Mail. I see the attachment, but do not see any of the email HTML, but also have a second blank attachment called “Mail Attachment.pdf”

What am I doing wrong?

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  1. Editorial Team
    Editorial Team
    2026-05-27T03:09:56+00:00Added an answer on May 27, 2026 at 3:09 am

    I think you should remove format.pdf as doesn’t this suggest that PDF is a viable format for the e-mail itself? It should only be .html or .text I think. Your attachment should just go under HTML format.

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