Question

I have a server application running under Cent OS. The server answers many requests per second but it repeatedly crashes after each hour or so and creates a crash dump file. The situation is really bad and I need to find out the crash cause as soon as possible.

I suspect that the problem is a concurrency problem but I’m not sure. I have access to the source code and crash dump files but I don’t know how to use the crash dumps to pin point the problem.

Any suggestions are much appreciated.

Answer 1

The first thing to look for is the error message that you get when the program crashes. This will often tell you what kind of error occurred. For example “segmentation fault” or “SIGSEGV” almost certainly mean that your program has de-referenced a NULL or otherwise invalid pointer. If the program is written in C++, then the error message will often tell you the name of any uncaught exception.

If you aren’t seeing the error message, then run the program from the command line, or pipe its output into a file.

In order for a core file to be really useful, you need to compile your program without optimisation and with debugging information. GCC needs the following options: -g -O0. (Make sure your build doesn’t have any other -O options.)

Once you have the core file, then open it in gdb with:

gdb YOUR-APP COREFILE

Type where to see the point where the crash occurred. You are basically in a normal debugging session – you can examine variables, move up and down the stack, switch between threads and whatever.

If your program has crashed, then it’s probably an invalid memory access – so you need to look for a pointer that has zero-value, or that points to bad looking data. You might not find the problem at the very bottom of the stack, you might have to move up the stack a few levels before you find the problem.

Good luck!