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Editorial Team
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Editorial Team
Asked: May 24, 20262026-05-24T00:26:53+00:00 2026-05-24T00:26:53+00:00

I have a server with Plesk installed. On that I’ve created a domain, my-domain.com,

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I have a server with Plesk installed.
On that I’ve created a domain, my-domain.com, and added and e-mail account noreply@my-domain.com with access to SMTP for sending e-mails.

With PHPMailer or Swift Mailer I am able to send via the SMTP account noreply@my-domain.com whenever the from address is outside the my-domain.com, for example info@my-second-domain.com.
Whenever I’m using an e-mail address that ends on @my-domain.com it fails.

I’ve tried to look in the /usr/local/psa/var/log/maillog file, but it only stores the mails that doesn’t fail.

Can someone help me figure out where the problems is?

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  1. Editorial Team
    Editorial Team
    2026-05-24T00:26:54+00:00Added an answer on May 24, 2026 at 12:26 am

    You can try this:

    Delete the related domain in the qmail file /var/qmail/control/virtualdomains
    Then reload/restart qmail. Now it should work.
    More technical background at http://forum.parallels.com/pda/index.php/t-93222.html

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