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Home/ Questions/Q 3679188
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Editorial Team
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Editorial Team
Asked: May 19, 20262026-05-19T03:25:48+00:00 2026-05-19T03:25:48+00:00

I have a student developing on Windows XP, and he’s getting a strange error

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I have a student developing on Windows XP, and he’s getting a strange error when trying to run heroku keys:add. The error is:

This application has failed to start because msvcrt-ruby18.dll was not found. Re-installing the application may fix this problem.

After about half an hour of trying, my google-fu has failed me on this one.

Can anyone help?

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  1. Editorial Team
    Editorial Team
    2026-05-19T03:25:49+00:00Added an answer on May 19, 2026 at 3:25 am

    FYI our solution was to install Ruby 1.8.7. Since Ruby has added significant performance benefits in 1.9.2, it’s not a great solution, but then again, neither is developing web apps locally on Windows XP 😉

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