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Editorial Team
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Asked: 2026-05-28T19:59:55+00:00

I have a usermailer as follows: mail( :from => #{@user.full_name} \(Site.com\) <no-reply@site.com>, :to =>

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I have a usermailer as follows:

mail( :from => "#{@user.full_name} \(Site.com\) <no-reply@site.com>",
      :to => @recipient_email,
      :subject => "Hello World"
)

I want this to output as:

from = "Full Name (Site.com) <no-reply@site.com>"

Problem is it is always:

from = "Full Name <no-reply@site.com>"

I tried escaping the parentheses but that did not work. Why can’t I output the parentheses?

Thanks

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1 Answer

  1. Editorial Team

    I’m not sure if this is going to be the solution, but your From header appears to be badly formatted.

    I think it should be

    from = "\"Full Name (Site.com)\" <no-reply@site.com>"
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