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Home/ Questions/Q 795913
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Editorial Team
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Editorial Team
Asked: May 14, 20262026-05-14T22:33:22+00:00 2026-05-14T22:33:22+00:00

I have a WCF Web Service which is kept under an Application Pool on

  • 0

I have a WCF Web Service which is kept under an Application Pool on IIS.

Lately I’ve been getting “Service Unavaiable” when I’m trying to make calls to this Web Service. The first thing I tried to do was restarting the Application Pool. I did it and after a couple of seconds, it crashed and stopped.

Looking at the Event Viewer, I found these messages, which by the moment couldn’t help me to find where the problem is.

A process serving application pool
‘X’
reported a failure. The process id was
‘11616’. The data field contains the
error number.

For more information, see Help and
Support Center at
http://go.microsoft.com/fwlink/events.asp.

After getting a couple of these, I got this one:

Application pool
‘X’
is being automatically disabled due to
a series of failures in the
process(es) serving that application
pool.

For more information, see Help and
Support Center at
http://go.microsoft.com/fwlink/events.asp.

I’ve already checked permissions and Application Pool configurations but everything seems to be OK.

Have anyone been through this?

Thanks in advance.

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  1. Editorial Team
    Editorial Team
    2026-05-14T22:33:22+00:00Added an answer on May 14, 2026 at 10:33 pm

    Take a look at the identity that the Application Pool is running under. If you have it configured to run under a domain account, (and this is on an IIS 6.0 server) be sure that the domain account is a member of the local security group “IIS_WPG”, for membership in the IIS_WPG group is needed to run the w3wp.exe worker process.

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