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Editorial Team
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Asked: 2026-05-13T07:05:00+00:00

I have a web application which fetches information from a web service. It works

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I have a web application which fetches information from a web service. It works fine in our development environment.

Now I’m trying to get it to work in a customer’s environment instead, where the web service is from a third party. The problem is that the first time the application tries to fetch information it cannot connect to the web service. When it tries again just seconds later it works fine. If I wait a couple of hours and try again, the problem occurs again.

I’m having a hard time believing this is a programming error, as our customer and the maker of the web service thinks. I think it has to do with one of the IIS or some security in the network. But I don’t have much to go on and can’t reproduce the error in our development environment.

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1 Answer

  1. Editorial Team

    The error was the web service from the third party. The test stub we got to develop against was made in C# and returned only dummy answers. The web service in the customer environment actually connected to a COM object. The first communication with the COM object after a longer wait took almost a minute.

    Good for me that the third party developers left the source code on the customer servers…

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