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Home/ Questions/Q 412353
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Editorial Team
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Editorial Team
Asked: May 12, 20262026-05-12T18:04:37+00:00 2026-05-12T18:04:37+00:00

I have a web site which I preferred to use a membership wizard. It

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I have a web site which I preferred to use a membership wizard. It was working with all its features:

  • Sign Up
  • Login
  • Password Recovery

but these days the password recovery page does not work. I enter my user name but it says the provided username has not found but it is there!

I tried to code the page I mean not only wizard component but also some hard-code. I mean the following links page…

http://msdn.microsoft.com/en-us/library/d94bdzz2.aspx

but still get the same error. The user name could not found.

Please help me to fix the error.

Regards
BK

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  1. Editorial Team
    Editorial Team
    2026-05-12T18:04:37+00:00Added an answer on May 12, 2026 at 6:04 pm

    Actuallly it works.
    I found the answer. The users that I cannot get the recoveried passwords are the blocked users. In the configuration file if the user enters the password 5 times wrong, the default configuration blocks them. The key is to unblock them.

    Regards
    BK

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