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Home/ Questions/Q 7046123
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Editorial Team
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Editorial Team
Asked: May 28, 20262026-05-28T02:36:47+00:00 2026-05-28T02:36:47+00:00

I have a webservice running on ubuntu server. This webservice has a method :

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I have a webservice running on ubuntu server. This webservice has a method :

...
main()
{
soap_serve(soap_new());
}
ns_call(std::string who, std::string &result)
{
int j;
j=system ("asterisk -rx \"reload\"");

return SOAP_OK;
}

ON THE CLIENT SIDE THE RETURN IS OK BUT THE command line is not executed. WHY? please help. I am stacked

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  1. Editorial Team
    Editorial Team
    2026-05-28T02:36:47+00:00Added an answer on May 28, 2026 at 2:36 am

    I am presuming that the command is actually running but it’s not able to connect to Asterisk and issue the reload command because the user that is running the web server does not have permission to connect to Asterisk.

    Two solutions. The first one is recommended.

    sudo

    Configure sudo to allow the web server user to execute the specific command “asterisk -rx reload” as the asterisk user:

    www-data    (asterisk) NOPASSWD: /usr/sbin/asterisk -rx reload
    

    And then use this as the command you pass to system():

    system("sudo -u asterisk /usr/sbin/asterisk -rx reload");
    

    socket permissions

    asterisk -r uses a UNIX-domain socket to connect to the Asterisk server. The location of the socket may vary depending on your system but look for something like /var/run/asterisk.ctl. By default, the permissions of this socket are probably set so that only the asterisk user (or root) can connect.

    You need to arrange for the web server user to have permission to read and write to this socket. For example, you could chmod the socket to a+rwx to make it usable by any user on the system. (Don’t do this if you have untrusted users on the system!) Or you could grant grant group write permission to this socket and chgrp it to the group that the web server runs as.

    No matter how you do it, be aware that you are granting permission for things to execute potentially dangerous actions on behalf of your Asterisk server.

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