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Home/ Questions/Q 291359
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Editorial Team
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Editorial Team
Asked: May 12, 20262026-05-12T06:04:55+00:00 2026-05-12T06:04:55+00:00

I have a webservice that takes PrintersSetting and a file from a users PC

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I have a webservice that takes PrintersSetting and a file from a users PC and prints them to the printer on our print server. PrintersSetting settings is being a set by the user In Dev and Testing environment it works fine but in production I am getting an error “Access Denied”. we have made sure that the “Everyone” has access to the printer and we set in app.config

we even log on to the server with the user account Thewebservice and print directly to the printer and that works fine. But we stil get that error message.

Anyone encounter this problem before?

Thanks,
Marios

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  1. Editorial Team
    Editorial Team
    2026-05-12T06:04:55+00:00Added an answer on May 12, 2026 at 6:04 am

    The problem wasn’t the printing it was a call to a command line utility. the user was not admin on the box so there was insufficient rights to run the utility.

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